Refund policy

In case, you wish to return your product:

1. Flourish returns policy gives you the option to return items purchased on Flourish within 10days (Eligible products will be easily visible on our product screens under shipping information).We only ask that you don't use the product and preserve its original condition, tags, and packaging.

2. Please note, once you start your return journey, your item will be picked up and sent to the maker for a thorough quality check. After the quality check you refund will be processed (The process will take approximately 6-7 days). Click here to start your refund process.

3. Please be informed that after you initiate the exchange, your product will be picked up and sent to the maker. Then it will go through a quality check. Once completed, your product will be shipped immediately if it is ready, or if it is made to order, it will take the number of days specified for the product. You can start your exchange process by clicking here.

4. In the unlikely event that your merchandise arrives damaged, you should email us a photo of the damaged product with the Bar Code within 48 hours of receiving your order. You can mail us at Flourish Support.

5. Not all products are eligible for returns. Please check on the return & shipping info on the product page to understand which products are eligible for returns before purchasing.

6. Once we receive the product back from you, we will initiate the refund process. It usually takes about 10 days in the entire process. Please ensure that the product is packed in its original packing and the tags are intact. Note that the return can only be successful if the product is undamaged.

7. Once your return has been authorized, we'd be happy to process your refund. The same amount will be credited back to the payment mode that used to checkout.